1. What is Invest Online?
Invest online is a secure online transaction facility offered on our website -www.motilaloswalmf.com whereby investors can login, view portfolio and transact online.
2. I am an existing investor with you. However, I have invested in your schemes in physical mode. Can I transact online with you?
Yes, you can. All you need to do is submit your PAN and an OTP will sent to your Email ID & Mobile number registered with us. With that you can log into invest online.
In case if you are a Joint holder in any of the Folios you can view and transact in the portfolio.
3. I am a new investor and not invested in your schemes even though I have invested with other Mutual Fund House. Can I transact online with you?
Yes, you can invest online if you are a KYC complied investor. All you need to do is visit the Motilal Oswal MF website and click on invest online and proceed.
4. Are there any document / agreement required to open an Online Transaction account?
There are no documents required to transact online if you are KYC compliant.
5. How will I know that I am KYC complaint?
You can visit www.cvlkra.com/kycpaninquiry and check whether you are KYC compliant or not by using your PAN number.
6. What are the features available in the online portal?
Invest online enables you to Purchase, Redeem, Switch, STP, SWP and also cancel the ISIP online. You also have the provision to view the portfolio and request for the account statement.
7. Can I settle my investments online through Invest Online? If so which banks are allowed?
Yes. You can settle your transactions online through Online payment mode. The below banks are enabled for online banking
  • Allahabad Bank
  • Andhra Bank
  • Axis Bank
  • Bank of Baroda
  • Bank Of India
  • Bank of Maharashtra
  • Central Bank of India
  • City Union Bank
  • Corporation Bank
  • HDFC Bank
  • ICICI Bank
  • IDBI Bank
  • Indusind Bank
  • Karur Vysya Bank Limited
  • Kotak Mahindra Bank
  • Lakshmi Vilas Bank Retail
  • Punjab National Bank
  • State Bank of India
  • Syndicate Bank
  • Union Bank of India
8. Can I use Debit card for online transaction?
Yes, you can use all VISA/Master and Rupay debit cards issued in India.
9. Can I use Credit card for online transaction?
No, Credit cards cannot be used for online purchase of Mutual Fund Schemes
10. Is there any limit in the investment amount for online transaction?
There is no limit specified by Motilal Oswal Mutual fund for online transactions. However certain banks maintain transaction limits in their net banking and the same varies from bank to bank.
11. Which browser can I use to transact online?
Our website is compatible with IE 10+, Mozilla Firefox 31.0+ , Google Chrome 30.0+ , Opera 22.0+ and Safari 5
12. Can I use my Mobile or Tab to transact online?
Yes, our website is built on HTML 5 platform and adapts into any size of your mobile to give you optimal viewing experience like a Mobile App.
13. Is transacting through Transact Online safe?
Yes! Motilal Oswal Mutual Fund website uses SSL technology to ensure that the information transmitted between you and us across the internet is safe and secured. Secure Sockets Layer (SSL) is a common and the most effective protocol for sending confidential information securely over the Internet. SSL works by using a private, mathematical key to encrypt (or scramble) data that's transferred between your Web browser and the website you're visiting. This Digital Security certificate has one 128-bit encryption level and is obtained from VeriSign (Safe script).
14. List of schemes available for online transactions
All schemes of Motilal Oswal Mutual Funds expect ETF.
15. Can I use both your website and the physical mode (submitting a transaction slip at a branch) for transacting for the folio created or transacted online?
Yes. You can transact both offline and online for the folios either created or transacted online.
16. Will I be charged for availing this facility?
No. The Online facility is being offered free of cost to the investors.
17. What is the NAV applicable for my transaction submitted through Invest Online?
The transactions submitted are processed based on the transaction time and fund realisation.

Note:
  • Although your bank account may get debited instantaneously against this transaction, the funds may not be received in the scheme's account the same day. This time lag is due to settlement and reconciliation mechanism which is common to all MF's. This may impact the allotment of NAV especially for amount Rs. 2 lacs and above and in Liquid Funds, irrespective of the amount.
  • The Fund has entered into a direct credit tie-up with 4 banks namely, HDFC Bank, ICICI Bank, and Axis Bank For monies routed through any of these banks, the scheme receives credit immediately which is beneficial in cases where NAV applicability is based on realisation.
18. What acknowledgment do I receive for my transactions?
An instant transaction confirmation will be sent to your e-mail ID and mobile number registered with us. Once your transaction is processed, you would receive an account statement via e-mail and SMS
19. Can I change my address and bank mandate using your website?
For security reasons the change of address or bank details cannot be submitted through our website. With regard to address updation, investor will have to visit the KRA and submit the new address along with the supporting proof as AMC will replicate the address from the KRA records only. For change in bank mandate you would need to submit a physical request for the same along with request letter and cancel cheque copy of the old and new bank.
20. What information I can view through online facility?
You can view your portfolio, capital gains, if any, last 5 transaction and performance of your scheme with the scheme benchmark
21. Can I link my Aadhaar Number through online facility?
Yes. You can link your Aadhaar Number in your online access. You have to provide your PAN to proceed for linking Aadhar Number.

For an Existing investor there is a link given in the login screen for linking the Aadhar. A new investor has been given a provision in the invest online to enter his Aadhar details during the transaction.

On entering the details the system will connect to the RTA page for necessary updation and validation.
22. Can I use UPI facility for online transaction?
Yes, you can use the UPI facility. Here is a list of UPI enabled banks. Customers of these banks can link their bank account by just setting a UPI PIN.
  • HDFC Bank LTD
  • Allahabad Bank
  • Andhra Bank
  • Apna Sahakari Bank Ltd.
  • Axis Bank Ltd
  • Bank of Baroda
  • Bank of India
  • Bank of Maharashtra
  • Canara Bank
  • Catholic Syrian Bank
  • Central Bank of India
  • City Union Bank
  • Corporation Bank
  • DBS Bank Ltd
  • DCB Bank Ltd
  • Dena Bank
  • Equitas Bank
  • Federal Bank
  • HSBC Bank
  • ICICI Bank
  • IDBI Bank Ltd
  • IDFC Bank
  • INDUSIND BANK
  • Indian Bank
  • Indian Overseas Bank
  • Jammu and Kashmir Bank
  • Janata Sahakari Bank Ltd
  • Karnataka Bank
  • Karur Vysya Bank
  • Kotak Mahindra Bank
  • Lakshmi Vilas Bank
  • Mehsana Urban Bank
  • Oriental Bank of Commerce
  • Punjab National Bank
  • Punjab and Maharashtra Bank
  • Punjab and Sind Bank
  • RBL Bank
  • Saraswat Bank
  • South Indian BanK
  • Standard Chartered
  • State Bank Of India
  • Syndicate Bank
  • TJSB Bank
  • Thane Bharat Sahakari Bank Ltd
  • UCO Bank
  • Union Bank of India
  • United Bank of India
  • Vasai Vikas Sahakari Bank Ltd
  • Vijaya Bank
  • Yes Bank

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KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc), you need not undergo the same process again when you approach another intermediary